Privacy Policy
At DocSphere, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to ensure its protection. By using DocSphere, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide our services, enhance user experience, and ensure security:
Personal Information: Name, email address, date of birth, contact information, and payment details, collected during registration and transactions.
Medical Information: Information you provide for consultations, including medical history and symptoms, to facilitate accurate healthcare guidance.
Usage Data: Information about your interaction with our platform, such as IP address, device information, and browsing history.
Cookies: Small data files used to enhance your experience on DocSphere. You can control cookie preferences in your browser settings.
2. How We Use Your Information
Your information is used to:
Facilitate online consultations with healthcare providers.
Process payments and manage account security.
Improve our platform, respond to inquiries, and personalize your experience.
Comply with legal requirements and prevent fraudulent activities.
3. How We Share Your Information
We do not sell or rent your information. We may share information in the following cases:
With Healthcare Providers: Limited information is shared with providers to facilitate your consultations.
Third-Party Service Providers: We work with trusted providers for payment processing, analytics, and hosting services.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.
4. Data Security
DocSphere employs technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. While we strive to protect your data, please note that no method of transmission over the Internet is completely secure.
5. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Access: Request details about the personal data we hold about you.
Correction: Correct or update your personal information.
Deletion: Request deletion of your data, subject to our legal and contractual obligations.
Objection: Opt-out of certain data processing activities, such as marketing communications.
To exercise these rights, please contact us at [Contact Email].
6. Retention of Data
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Health-related information may be retained for longer periods in compliance with medical record retention laws.
7. International Data Transfers
If you are located outside of [Your Jurisdiction], please note that your information may be transferred to and processed in [Jurisdiction], where our servers are located. We take steps to ensure that your information remains protected.
8. Third-Party Links
DocSphere may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes, and your continued use of DocSphere after such changes indicates your acceptance of the revised policy.